Careers
With The Turney GroupTeam
Turney
We pride ourselves on going the extra mile through the knowledge and commitment of our staff and the dedication we have to offering outstanding customer service.
We are very proud of our apprenticeship programme at Turney Group and currently have 5 apprentices in training across the group – not only are we giving the next generation an opportunity to learn on the job but we are also cultivating our future service, parts and sales managers – ‘home grown talent’ we like to call it!
Join Us
Be part of our team
We strive to attract and retain the very best sales, parts, service and administration staff in the industry and are always looking for the right candidate to join our expanding team. Jobs are regularly posted on here however if you feel you have the right attributes email careers@turneygroup.com.
Please also take time to view the videos below if your are interestested in becoming an agricultural service technician or an apprentice. They will give you an insight into life in the industry.
MIDDLETON STONEY AGRICULTURAL VACANCIES
SERVICE & WARRANTY ADMINISTRATOR
Role Purpose
To support the service administration in the delivery of an efficient, effective and profitable operation. Responsibility for ensuring customer satisfaction and managing the quality of the sale and service Turney Group delivers. Achieving maximum sales profitability of company products and/or related services.
Reports to – Group Aftersales Manager
Hours: 8am to 5pm, Monday to Friday
Role Responsibilities
•Maintain a tidy and organised working environment, promoting Company brand
•Act in accordance with Company Health & Safety policies, Risk Assessments and Safe Working Practices
•Administrative support for Service Managers and service team, completing ad-hoc tasks as and when required
•Temporary workshop support to cover holiday and absence
•Administration of invoices and credit notes
•Data entry via supplier and dealer systems
•Administration of parts returns for warranty inspection
•Submission of all Agricultural & Horticultural warranty claims in accordance with Manufacturers policy and guidelines
•Understand all Agricultural & Horticultural service bulletins/technical campaigns and administer, as required
•Report and warranty account monitoring
•Ensuring job cards are compliant with warranty requirements for maximum return
•Maintenance and monitoring of Manufacturer telematic portals
•Administration of customer surveys and feedback
•Preparing service contract and extended warranty quotations
•Monitoring service contract WIP to ensure workshop compliance in completing services
•Participating in service meetings
•Manage WIP dashboard, supplier Policy and Goodwill requests
•Develop and understanding of Company products and processes
•Attend relevant training when required
•Ensure customer service satisfaction and good relationships
•Liaise appropriately with all relevant departments
•Enter all relevant information and actions within the company’s DMS system
•Maintain and develop the customers database
•Effectively use the outlook calendar for all planned events, meetings, appointments etc
Technical Skills
•Excellent time management and attention to detail
•Able to demonstrate an understanding of Microsoft applications
•Ability to work in a high-pressure environment and meet specific deadlines
•Strong organisational skills and understanding of the commercial drivers of the business
•Knowledge of basic business principles and administration procedures
Person Specification & Key Competencies
•Experience in an administrative environment
•Naturally inquisitive and interested in offering solutions to customers
•Collaborative but action-oriented approach, with high comfort operating autonomously
•Excellent communication skills
•Proven ability to work to deadlines with a high degree of accuracy
•Planning, organising and administering
•Adaptability and initiative
•Presentable and professional
Tel: 01869 343333
Strictly No Agencies
GROUP MARKETING & PR MANAGER
measurable approach to marketing and communications and to identify ways to strengthen the
Turney Group brand, engage with existing and new audiences.
The Marketing Manager will play a pivotal role in leading on all marketing activities and delivering the
key departmental objectives.
Key Working Relationships (Internal): Senior Management team; Dept head Area Managers;
Key Working Relationships (External): Brand, website and design agencies; Press/media; Main Suppliers
• Work with departmental colleagues to deliver content in line with the Marketing &
Communications Strategy to ensure that the company communicates in a consistent, accurate,
professional and prompt manner with all key audiences.
• Working with departmental colleagues, keep the Marketing & Communications Strategy
under review and update Strategy Action Plan on an annual basis.
• Publish content to social media channels on a regular basis (Facebook, Instagram, Twitter, YouTube, etc.) and in line with guidelines within the Marketing & Communications Strategy.
• Execute and manage social media campaigns to build followers, enhance visibility, and drive engagement
• Conduct analysis to assess the performance of digital content
• Build relationships with key suppliers to provide regular content contributions in alignment with supplier agreements
• Work with internal resources on a regular basis
• Perform “social listening” to identify influencers and outreach opportunities
• Optimize content for search engines
• Provide ongoing analysis and performance reporting
• Make recommendations to management regarding improvements
• Ensure all campaigns and content are in compliance with the Marketing & Communications Strategy and the organisations overall Strategic Plan
• Create and manage scoping documentation, program schedule, and project checklists
• Advise / strategize on marketing and advertising requirements for all divisions/departments of the business
• Identify suitable print/digital advertising opportunities and negotiate space accordingly
• Design ads in liaison with external graphic design consultant where necessary
• Act as ‘brand guardian’ and maintain brand assets – in conjunction with design agency, maintain guidelines for use of business logo and co-ordinate all print production / online templates for stationery / publicity material, e.g., newsletters and invitations, using the logo/brand to ensure correct use of identity
• Manage, develop, and market new brands as required, working in collaboration with partners, where necessary
• Pursue / manage brand partnerships, as necessary
• Conceive and order branded goods
• Conduct appropriate market research including competitor analysis, demographic and economic reviews, and examination of agricultural/horticultural trends
• Ensure the systematic collection, review and analysis of market information to identify competitor tactics, market trends, new opportunities and challenges
• Create and develop all literature and leaflets required.
• Create and design the internal newsletter (monthly/bi-monthly) as required
• Working with OEMs on promotional material
• Maintaining the correct email footers are in play across all business divisions
• Customer testimonials and library of
• Being the company lead on all demo days, customer meetings, open days etc
• Company uniforms
• In conjunction with external digital design agency, monitor the ongoing requirements of our website to meet the changing needs of the organisation
• Identify key goals for analytics data and use together with information on traffic, to inform development decisions
• Work closely with development and technical colleagues, maintain and continuously nurture the CRM database software platform
• Work closely with the CRM Project Team, ensure the CRM database software platform is integrated website, email and direct mail platforms
• Play an active role in improving internal data processes, suggesting changes to streamline the processes and implementing these where appropriate.
• Work with the CRM system to generate user-friendly data for direct mail, invitations and initiatives
• Ensure ongoing compliance with GDPR
• Overall management of the Marketing and Communications budget, in liaison with relevant colleagues, to ensure appropriate and effective spend
• Report on Marketing and Communications budget effectiveness, as required
• Approve all related quotes and invoices
• Establish and maintain excellent working relationships with partner organisations and affiliates, e.g., CNH, Ransomes Jacobsen, KUHN, Manitou etc
• Be an active member of relevant professional organisations
• Work with relevant colleagues to ensure that the department’s work meets all organisational and legal frameworks; including but not exhaustively health and safety, safeguarding policies, GDPR, licensing and equality, diversity and inclusion.
• Write reports and compile statistics on activity as required.
• Ensure up to date record keeping on activity and clear information management.
• Service relevant meetings
• Be prepared to work evenings or weekends as required and to act as an ambassador for the company
• Carry out any other duties as may be reasonably required
• Have quarterly or monthly meetings with manufactures
• Planning, create and execute new machine launches
Tel: 01869 343333
Strictly No Agencies
Agricultural Machinery Sales Manager
Role Purpose
As Sales Manager, you will support and lead a team of area sales managers and drive optimisation of the company’s CRM system. You will bring, maintain and grow a sales ledger across the territory. Equally important will be your support and professional development of the area sales team.
You will have people management experience and a proven background in agricultural machinery sales, ideally with leading tractor brands although, experience with other agricultural machinery would also be desirable.
Reports to – Dealer Principle
Role Responsibilities
•Management and professional development of sales team
•Departmental P&L responsibilities
•Sales KPI management, analysis and actions
•Monitor sales activities and report to senior management
•Contribute to the maintenance and growth of sales ledger
•Lead on CRM development across the business
•Liaise with customer base, clients and manufacturers through multiple channels
•Product demonstrations and presentations to new and existing customers
•Attend agricultural machinery shows/events
•Ensure customer service standards are optimised
•Manage a part of the sales territory
What will you possess
•Proven and sustained success within an agricultural machinery sales role is essential
•Relevant technical product and market knowledge
•Background with leading tractor brands, or at least modern agricultural machinery
•Sound business acumen
•Previous experience of people management
•CRM experience
•Clean, valid driving licence
Person Specification & Key Competencies
•Experience in a business-to-business sales environment
•Personable and clearly extroverted
•Naturally inquisitive and interested offering solutions to customers
•Passion for making a difference within the Agricultural sector
•Proven ability to achieve sales targets
•Planning, organising and administering
•Adaptability and initiative
To apply please send a covering letter and CV to Ruth Rushton, careers@turneygroup.com
Tel: 01869 343333
Strictly No Agencies
WESTON-ON-THE-GREEN GROUNDCARE VACANCIES
Horticultural Parts Advisor (Workshop)
Location: Weston-on-the-Green
Hours: Full Time
Holiday: Pro-rata
Reports to: – Parts Manager
ROLE PURPOSE
To support the planning and delivery of an efficient, effective and profitable parts operation. Responsibility for ensuring customer satisfaction and managing the quality of the sale and service Turney Group delivers. Achieving maximum sales profitability of company products and/or related services.
ROLE RESPONSIBILITIES
•Maintain a tidy and organised working environment, promoting Company brand with workwear
•Act in accordance with Company Health & Safety policies, Risk Assessments and Safe Working Practices
•Main point of contact for all workshop parts orders to drive efficiency in a busy service environment
•Completing parts orders on behalf of the Service workshop, including notification of arrival and collections
•Creating and processing purchase orders using the Company’s DMS system
•Administration of invoices, orders and booking in stock items.
•Stock control by implementing Inventory Management Procedures
•Processing stock orders as approved by the Parts Manager
•Investigating and implementation of dispersing aged stock in conjunction with the Parts Manager, including drawing on aged stock from other Depots when required
•Continue to develop an understanding of the products and attend relevant training
•Maintain an understanding of electronic parts catalogues for identifying parts ordering
•Ensure customer service satisfaction and good relationships
•Liaise appropriately with all relevant departments, keeping the Parts Manager aware of any pertinent developments and opportunities
•Provide accurate estimates for other departments
•Enter on a regular basis all relevant information and actions within the company’s DMS system
•Maintain and develop the customers database
•Effectively use the outlook calendar for all planned events, meetings, appointments etc
TECHNICAL SKILLS
•Excellent problem solving and attention to detail
•Able to demonstrate an understanding of parts information
•Ability to work in a high-pressure environment
•Strong organisational skills, combined with a good knowledge of parts and machinery in the horticultural Sector (other industries will be considered)
•Experience in the use of Microsoft PowerPoint, Excel, Word and the internet as a research tool
•Knowledge of basic business principles and administration procedures
PERSON SPECIFICATION & KEY COMPETANCIES
•Experience in a parts environment
•Naturally inquisitive and interested in offering solutions to customers
•Collaborative but action-oriented approach, with high comfort operating autonomously
•Excellent communication skills
•Passion for making a difference within the horticultural sector
•Proven ability to achieve targets and work to deadlines with a high degree of accuracy
•Planning, organising and administering
•Adaptability and initiative
•Presentable and professional
To apply please send a covering letter and CV to Ruth Rushton, careers@turneygroup.com
Tel: 01869 343333
Strictly No Agencies
